Privacy

Privacy Policy
Building Solutions Consultants Limited

1. Introduction

Building Solutions Consultants Limited is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website ("Website") or engage with our services.

2. Information We Collect

We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Business Information: Company details, project information, and communication records.
  • Technical Data: IP address, browser type, operating system, and usage data collected via cookies.
  • Marketing and Communication Data: Preferences in receiving marketing material and communication preferences.

3. How We Collect Your Information

We collect personal data through:

  • Direct Interactions: When you contact us via our Website, email, phone, or by completing forms.
  • Automated Technologies: Cookies, server logs, and similar technologies when you interact with our Website.
  • Third Parties and Public Sources: Information from business partners, social media, and publicly available sources.

4. How We Use Your Information

We use personal data for the following purposes:

  • To provide architectural consultancy services.
  • To respond to inquiries and customer support requests.
  • To manage projects, contracts, and service agreements.
  • To comply with legal and regulatory obligations.
  • For marketing purposes, if you have opted in.
  • To improve Website functionality and user experience.

5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual Necessity: When data processing is necessary to perform a contract.
  • Legitimate Interests: To improve our services and communicate effectively.
  • Legal Obligation: Compliance with UK laws and regulations.
  • Consent: When you provide explicit consent, such as for marketing communications.

6. Sharing Your Information

We do not sell your personal data or share your information.

7. Data Security

We implement appropriate security measures to protect personal data from unauthorised access, loss, or disclosure. However, no online transmission is 100% secure.

8. Data Retention

We retain personal data only for as long as necessary to fulfill its purposes or as required by law.

9. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to processing based on legitimate interests.
  • Withdraw consent for marketing communications.
  • Request data portability.

To exercise your rights, contact Building Solutions Consultants Limited.

10. Cookies

Our Website uses cookies to enhance user experience.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact: Building Solutions Consultants Limited